Making every call count – 317,979 times 

Managing hundreds of thousands of Triple Zero (000) calls every year, including 317,979 in FY2025, SCC’s teams and systems are a powerful force of assurance, support and calm to the WA public when emergencies arise.   According to the latest Report on Government Services (ROGS), St John WA has the best Triple Zero (000) call answering times nationally with 97.4% of calls answered under 10 seconds.  New blood St John WA’s call-takers are the heart of SCC and 2025 saw…

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First Nations first aid training hits the Pilbara

St John WA has delivered vital first aid training to First Nations people in the Pilbara.   Thanks to funding from Shaw and Partners, St John WA held a two-day HLTAID011 Provide First Aid session for the team from Gumala Aboriginal Corporation in Tom Price.   The course covered core first aid essentials such as the DRSABCD Action Plan, how to perform CPR and wound management.   The group also learnt how to help people experiencing a range…

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Future paramedics celebrate first year of study at Curtin University

The inaugural cohort of paramedicine students from Curtin School of Nursing has completed their first year of study. The Bachelor of Science (Paramedicine) course was launched by Curtin in 2025. Fifty students who enrolled last year are now on their way to careers as a paramedic. Increasingly, paramedics are serving in diverse healthcare settings, including…

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New life-saving equipment for Karijini thanks to Tom Price youth

New life-saving equipment is destined for Karijini National Park thanks to a huge fundraising effort from young people involved in Tom Price’s local emergency services.  Two more automated external defibrillators (AED) and cabinets, along with eight snake bite kits, will be installed at key locations across the park.  Over the past five years, members of the St John Academy and Emergency Services Cadets have raised more than $36,000 towards supporting the health and safety of…

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St John WA responds to rare lightning strike incidents

St John WA ambulance crews responded to three separate lightning strike incidents across Perth on Thursday, February 26 during intense storm activity. While lightning strikes are uncommon in Western Australia, all such incidents are treated as Priority 1 emergencies. Special Operations Manager Deane Coxall said crews were immediately dispatched and assessed patients for potentially life-threatening…

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WA’s Triple Zero (000) ambulance response best in the nation

Of all the capital state and territories’ ambulance services, St John WA has been found to have the best Triple Zero (000) call answering and critical response times across Perth and the whole state, according to the latest Report on Government Services (ROGS). Western Australia had the lowest median Priority 1 (P1) response time for…

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Meet Dr Kiran Kaur, the new Midland dentist putting patients at ease

“We might not be saving lives, but we save the source of life.”  Dentist Dr Kiranbir (Kiran) Kaur will make sure you can live your life without worrying about your teeth.  And she is excited to start meeting local patients at St John Dental in Midland.  Kiran began her career Down Under after moving to Perth from Punjab in India with her husband and finishing her Australian Dental Council exams in 2016.  She brings her extensive skills in extractions and cosmetic…

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Paws, presence and positive impact as therapy dogs bring cuddles to Kalgoorlie

Behind every St John WA operational uniform is a human being carrying the cumulative weight of difficult calls, long shifts and exposure to traumatic events. And sometimes, what that human being needs most, is permission to pause. When a major incident involving violence and aggression towards our crews took place in Kalgoorlie in early December,…

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St John WA volunteers collect Australia Day awards

Celebrations are in order for St John WA’s Waroona sub centre after the local team won Community Group of the Year at the Shire’s Australia Day ceremony. Established in 1959, the sub centre is run by volunteers and provides the community with emergency medical assistance.  As well as providing first aid training to locals, the Waroona…

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