For Journalists


Useful information

St John WA is a not-for-profit which provides first aid training and education, primary and urgent care services, event health services, patient and community transport and delivers the Western Australian emergency ambulance service.

Charitable work includes delivering free age-appropriate first aid classes through the First Aid Focus program to WA schools, connecting a statewide network of almost 8000 Auomated External Defibrillators to the State Operations Centre in the Community First Responder Program, and supporting vulnerable communities to secure the time, tools and knowledge to save a life in an emergency.

The in-house media team receives about 300 media queries every month, of which the vast majority relate to emergency ambulance incident response. However, this is just one aspect of the organisation and we can work with journalists to cover a range of topics from:

  • Mental health first aid and wellbeing,
  • Out-of-hospital cardiac arrest,
  • Volunteering,
  • Being prepared for an emergency,
  • First aid training for learner drivers,
  • Expanding access to Automated External Defibrillators.

The experienced media team comprises broadcast, digital and print journalists who understand what newsrooms need and work with you to get great talent, content and yarns.

Incident response

The media team provides journalists with information in the public interest to help cover high profile incidents, including: Services dispatched, transport priority, destination hospital and high-level information on the type of incident and patient demographics if known.

To improve the likelihood of a timely response, please provide as much information about the incident you are reporting on as possible, including date, time, suburb and street address.

The team provides the best available information at the point of request. This means during developing or ongoing incidents, information may not yet be available or subject to change. Please do be patient.

Reporting guidance

St John WA

St John WA is the correct name for the organisation.

Please do note use other versions, including but not exclusive to: St John, St. John, the Saint, Saint John, Saint Johns, St Johns, Saint John's, St John's, St John Ambulance, St John Ambulance Australia.

Ambulance crews

St John WA ambulance crews comprise team members with a range of titles, qualifications and clinical scope - from Critical Care Paramedics to Volunteer Ambulance Officers. An accurate and concise way to write about the activities of St John WA ambulance services is to use the term "ambulance crews". Please avoid "ambos" or "volunteer paramedics."

Road trauma

St John WA advocates for media and stakeholders to apply best practice as guided by Injury Matters when reporting on road traffic incidents.

  • Include the following: "If you or anyone you know has been affected by a road crash contact Road Trauma Support WA on 1300 004 814"
  • Do not use: accident; road toll, road statistics; offender
  • Do use: Incident, crash or road trauma; road deaths; road fatalities; road injuries

Triple Zero (000) 

St John WA complies with recommendations of the Department of Homes Affairs which governs use and promotion of the Triple Zero (000) emergency line, and recommends writing Triple Zero (000) in full with capitals on both the "t" and "z".


Connect with Us

Press releases


Christmas joy to kids in need

St John WA and Anglicare WA have continued a long partnership to support families and children in need over the Christmas period. Continuing a heartwarming tradition, the St John WA team which comprises more than 7500 staff and volunteers across the state, donated a raft of brand new toys and gifts for children who might…
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Heightened support in Dunsborough and Busselton for Leavers WA 2023

St John WA heightened its commitment to the South West community for Leavers WA 2023 ahead of scorching temperatures and new COVID-19 wave. More than 8000 school leavers flocked to the South West from Sunday, November 19 to Friday, November 24. St John WA (SJWA) was part of the in-depth Harm Minimisation strategy led by…
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Celebrating International Volunteer Day 2023

International Volunteer Day, celebrated on 5 December, is an opportunity to thank and acknowledge the contributions of volunteers worldwide.   When it comes to volunteers, WA has a lot to be thankful for. Last financial year, about 4500 volunteers dedicated more than 230,000 hours to serving the WA community. Volunteers support the Western Australian community…
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Djiti-djitis boardshorts for Andy raises funds for regional defibrillators

St John WA’s defibrillator network across regional coastlines is set to grow thanks to an inspired fundraising initiative honouring the late Fremantle father of two Andy Rutherford. Andy, 48, died of cardiac arrest after collapsing on a beach at Elephant Rocks, near Denmark, in April despite the best efforts of first aid-trained friends, use of…
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SOC call taker Sharon Davies plays her part in 16 Days of WA campaign

Sharon Davies, a State Operations Centre Advanced Emergency Medical Dispatcher, is playing her part in the Prevention of Family and Domestic Violence by representing St John WA (SJWA) during a State Government campaign called ’16 Days in WA’. The 16 Days in WA campaign runs from 25 November (International Day for the Elimination of Violence…
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St John WA marches with Pride

Saturday evening saw St John WA team members walk alongside the LGBTQIA+ community at Perth’s Pride Parade. For the sixth year running, paramedics, volunteers, Event Health Services staff and support workers were joined by St John WA Group CEO Kevin Brown, Chief People Officer Tamsyn Howard, and Kura Bear to represent WA’s emergency ambulance service.…
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Support of Australian Defence Force reservist employees nationally recognised

St John WA has won a 2023 National Employer Support Award for its support of Australian Defence Force (ADF) reservist employees, having already won a state-based award. Out of a record number of 411 national nominations across six categories, St John WA (SJWA) won the not-for-profit category. Clinical Support Paramedic (CSP) Andrew Wishart was among…
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All the fun of the fair as St John WA supports Pride

St John WA demonstrated its ongoing support for LGBTQIA+ people over the weekend at Pride Fair Day. As well as the Event Health Services team making sure everyone was looked after on the day, representatives from St John WA’s Diversity & Inclusion network kept the crowds entertained and informed.has context menu Kura Bear was joined…
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Patient satisfaction with emergency service hits pre-COVID highs

St John WA has outperformed all other jurisdictions for patient satisfaction over time taken to be connected to an ambulance service call taker and ambulance wait times, while exceeding the national average for overall patient satisfaction. The patient satisfaction key indicators are published in the annual Council of Ambulance Authorities Patient Experience Survey released in…
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Agnew brothers’ legendary journey with the Legend2Legend Program

In Wundowie, brothers Brendan and Jarrad Agnew are on a remarkable journey with St John WA’s Legend2Legend program. Their commitment as first responders not only strengthens their brotherly bond, but also enriches their community. Brendan is a paramedical science student at Edith Cowan University and a casual concrete labourer, while Jarrad works as an Emergency…
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