For Journalists


Useful information

St John WA is a not-for-profit which provides first aid training and education, primary and urgent care services, event health services, patient and community transport and delivers the Western Australian emergency ambulance service.

Charitable work includes delivering free age-appropriate first aid classes through the First Aid Focus program to WA schools, connecting a statewide network of almost 8000 Auomated External Defibrillators to the State Operations Centre in the Community First Responder Program, and supporting vulnerable communities to secure the time, tools and knowledge to save a life in an emergency.

The in-house media team receives about 300 media queries every month, of which the vast majority relate to emergency ambulance incident response. However, this is just one aspect of the organisation and we can work with journalists to cover a range of topics from:

  • Mental health first aid and wellbeing,
  • Out-of-hospital cardiac arrest,
  • Volunteering,
  • Being prepared for an emergency,
  • First aid training for learner drivers,
  • Expanding access to Automated External Defibrillators.

The experienced media team comprises broadcast, digital and print journalists who understand what newsrooms need and work with you to get great talent, content and yarns.

Incident response

The media team provides journalists with information in the public interest to help cover high profile Triple Zero (000) incidents, including: Services dispatched, transport priority, destination hospital and high-level information on the type of incident and patient demographics if known.

To improve the likelihood of a timely response, please provide as much information about the incident you are reporting on as possible, including date, time, suburb and street address.

The team provides the best available information at the point of request. This means during developing or ongoing incidents, information may not yet be available or subject to change. Please do be patient.

Reporting guidance

St John WA

St John WA is the correct name for the organisation.

Please do note use other versions, including but not exclusive to: St John, St. John, the Saint, Saint John, Saint Johns, St Johns, Saint John's, St John's, St John Ambulance, St John Ambulance Australia.

Ambulance crews

St John WA ambulance crews comprise team members with a range of titles, qualifications and clinical scope - from Critical Care Paramedics to Volunteer Ambulance Officers. An accurate and concise way to write about the activities of St John WA ambulance services is to use the term "ambulance crews". Please avoid "ambos" or "volunteer paramedics."

Road trauma

St John WA advocates for media and stakeholders to apply best practice as guided by Injury Matters when reporting on road traffic incidents.

  • Include the following: "If you or anyone you know has been affected by a road crash contact Road Trauma Support WA on 1300 004 814"
  • Do not use: accident; road toll, road statistics; offender
  • Do use: Incident, crash or road trauma; road deaths; road fatalities; road injuries

Triple Zero (000) 

St John WA complies with recommendations of the Department of Homes Affairs which governs use and promotion of the Triple Zero (000) emergency line, and recommends writing Triple Zero (000) in full with capitals on both the "t" and "z".


Connect with Us

Press releases


Work behind the scenes earns record nominations for excellence in 2024 CAA Awards

St John WA’s commitment to excellence in Patient Care, Staff Development, Mental Health and Wellbeing, and Leadership has seen four projects for each of these categories recognised at the upcoming Council of Ambulance Authorities (CAA) 2024 Awards for Excellence. With a record number of award nominations for the organisation in recent history, St John WA…
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Fiona and Tinesh’s legacies live on through inaugural memorial scholarship recipients 

Five deserving scholarship recipients are set to continue the legacies of fallen St John WA team members Fiona Lavelle and Tinesh Tamilkodi.   The Fiona Lavelle and Tinesh Tamilkodi Memorial Scholarships were created by SJWA and their families to honour the dedicated paramedics’ shared passion for lifelong learning and service to humanity.   The scholarships…
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St John WA benefits as WA growers donate millions to charity

Western Australian grain growers have once again demonstrated their unwavering support for local charities – including St John WA – with a remarkable $340,000 donation derived from 800 tonnes of grain voluntarily forfeited during the 2023/24 CBH harvest.  Proceeds generated through the sale of forfeited grain, via the 2023/24 Harvest Mass Management Scheme (HMMS), have…
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St John WA team members receive King’s Birthday Honours

Three of St John WA’s finest team members have been acknowledged in the 2024 King’s Birthday Honours. Paul Beech received an Order of Australia Medal (OAM), and Brian Gallop and Phil Stanaitis were each awarded an Ambulance Service Medal (ASM). Paul’s contributions to St John WA and the broader community are indeed exceptional. His unwavering…
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St John WA team ready to roll up its sleeves for Emergency Services Blood Drive

The 2024 Emergency Services Blood Drive kicks off on June 1 and St John WA is again hoping to “bleed” the way to the top. Emergency services agencies from across WA battle it out each year to clock up as many donations as possible, with the SJWA team vying to hold on to the trophy…
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STORC team celebrates a year of helping to bring babies into the world

It’s been a big year for St John WA’s on-call midwife program, with the team celebrating two milestones in May, including their first anniversary. Since launching on Mother’s Day last year, the State Obstetrics Referral Call (STORC) team has now helped advise frontline crews on 100 obstetrics jobs. The STORC is a 24-hour helpline made up of a…
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Anne Hamersley Primary School students the first of 4000 to receive HIF-funded first aid training

The Ellenbrook community will be supported by the donation of first aid training in schools thanks to St John WA working with not-for-profit health insurance provider HIF. According to a recent study by the Australasian Resuscitation Outcomes Consortium (Aus-ROC) the Local Government Area of Swan Hills, in which Ellenbrook falls, had among the poorest rates…
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First Aid Focus reaches children disadvantaged by distance thanks to Telethon

More than 10,500 remote, disadvantaged and vulnerable children have benefitted from new ways First Aid Focus can teach them in community thanks to a $34,249 donation from Channel 7 Telethon Trust. First Aid Focus is St John WA’s free in-school program offering age-appropriate first aid classes for Western Australian students ranging from pre-kindy to Year…
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Humble hero Peter Geraghty named RAC WA Volunteer of the Year  

St John WA’s Peter Geraghty has been named RAC WA Volunteer of the Year after more than 43 years of extraordinary service to the Wheatbelt community.   Peter won the top honour at the 2024 WA Volunteer of the Year Awards on Thursday night, selected from 240 nominees from across the State.   The truly…
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Helping community members stay connected a privilege for volunteer Bob Hosken  

Keen to use his good health and free time to help others, retiree Bob Hosken hit the road with the St John WA Community Transport Service (CTS) four years ago and hasn’t looked back.  CTS volunteers like Bob, 76, drive community members door to door to medical appointments and activities, offering a smile and a…
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