Ambulance Response Times
Response time is measured as the time from when the call comes into the St John WA State Operations Centre to when an ambulance arrives at the scene.
Response times are a key indicator in measuring our performance. Our metropolitan response time targets are as follows:
- Attend to 90 per cent of priority 1 (emergency) calls within 15 minutes
- Attend to 90 per cent of priority 2 (urgent) calls within 25 minutes
- Attend to 90 per cent of priority 3 (non-urgent) calls within 60 minutes
The charts below show response performance and case volume for the metropolitan area.
You can filter the date range and select which case priority you want to display. This will allow you to see trends in response times and case volume.
The dials on the left side provide a snapshot of performance for yesterday.